Contact Us

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Why haven't you responded to my question?
DN Admin Mar 7, 2016

We respond to all inquiries between the hours of 9am - 5pm EST, Mon - Fri (excludes weekends & holidays). Our goal is to reply to all inquiries the same day they are received. If you have not heard a reply to your inquiry, please know that we will reply to it as soon as we get to it. Sometime......

What is your contact information?
DN Admin Mar 7, 2016

We can be reached between the operating hours of 9am - 5pm EST, Monday through Friday via email @ support@unlockedcells.net, opening a help desk ticket on our website by clicking on the "Open a Ticket" button on the left side of our webpage or by calling us directly at 904-274-2555. While we stri......

I have an issue with my order
DN Admin Mar 7, 2016

Kindly login to your account and go to my returns,  request a new return or click the "Open a Ticket" button on our site to report your issue....

What do I do if my package arrives damaged?
DN Admin Mar 7, 2016

STOP! Please follow these steps below in order to ensure proper handling of your claim. We insure all of our items for the full purchase price. Any items that are received damaged or missing contents from the shipping courier are to be reported to us within 24-48hrs of receipt.  We will......

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